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Shiatsu Neck & Back Massager with Heat & Rolling
Shiatsu Neck & Back Massager with Heat & Rolling $269.00
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Shiatsu Back Massager with Heat - Deep Kneading Comfort
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Heated Back Massager – 8 Node Shiatsu Cushion

$299.00

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Description

Experience Deep Relaxation with Our Heated Back Massager

Unwind and relieve muscle tension with our 8-Node Shiatsu Back Massager. Designed to mimic the soothing touch of a professional massage, this cushion provides deep kneading and optional heat to alleviate stress and promote relaxation at home or in the office. Say goodbye to back pain and hello to ultimate comfort.

Product Specifications

Feature Specification
Massage Nodes 8 Rotating Shiatsu Nodes
Massage Modes Full Back, Upper Back, Lower Back, Spot Massage
Heat Function Optional, Gentle Warming
Vibration Seat 3 Adjustable Intensity Levels
Material Soft PU Leather Cover
Power Input AC 100-240V, 50/60Hz
Dimensions (Insert Dimensions Here)
Weight (Insert Weight Here)

How to Use Your Back Massager for Optimal Relief

  1. Prepare Your Space: Place the back massager on a supportive chair or recliner. Ensure the area is comfortable and free from distractions.
  2. Position Yourself: Sit comfortably against the massager, ensuring your back aligns with the massage nodes. Adjust the detachable neck pillow for optimal neck support.
  3. Select Your Massage Mode: Choose from full, upper, or lower back massage modes based on your needs. Experiment with the spot massage function to target specific areas of tension.
  4. Activate Heat (Optional): Turn on the heat function for added warmth and enhanced muscle relaxation.
  5. Adjust Vibration Seat: Customize the vibration intensity to massage your hips and thighs, promoting circulation and reducing fatigue.
  6. Massage Duration: Start with a 15-minute session and gradually increase to 30 minutes as needed. Avoid prolonged use to prevent muscle soreness.
  7. Maintenance: Wipe the PU leather cover with a damp cloth to keep it clean and hygienic. Store in a cool, dry place when not in use.

Key Benefits

  • Relieves back pain and muscle tension
  • Promotes circulation and muscle recovery
  • Reduces stress and fatigue
  • Personalized massage experience with multiple modes
  • Optional heat therapy for enhanced relaxation
  • Durable and easy-to-clean design

Our Guarantee

We are confident that you will love our Heated Back Massager. If you are not completely satisfied with your purchase, simply contact us within 30 days for a full refund. Your satisfaction is our top priority.

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Shipping Policy

Shipping Policy

Shophoenis LLC Shipping Policy: Comfort Delivered Right to Your Door! 🚚

At Shophoenis LLC, we understand that waiting for your new massage chair can feel like forever. That’s why we’ve designed our shipping policy to be as smooth, transparent, and speedy as possible. Our goal is to get you relaxing in ultimate comfort as quickly as possible!

1. Shipping Overview: FREE Shipping is Here! 🎉

Good news! We offer FREE SHIPPING on all orders, no minimum purchase required! That’s right, whether you’re buying a compact model or a top-of-the-line massage chair, shipping is on us. We believe everyone deserves the comfort and relaxation our chairs provide, without the added cost of shipping.

2. Processing Time: Getting Your Order Ready 🚀

Once you’ve placed your order, our dedicated team jumps into action to get it processed and ready for shipment. We typically process orders within 0-1 business days. This includes carefully inspecting your massage chair, ensuring all components are included, and packaging it securely for its journey to you.

We know you’re eager to receive your order, so we strive to process it as quickly as possible. You’ll receive a confirmation email as soon as your order is processed and prepared for shipment.

3. Shipping Methods and Timeframes: Speed & Reliability ⏱️

We partner with trusted and reliable shipping carriers to ensure your massage chair arrives safely and on time. We primarily use ground shipping services to deliver your order.

  • Estimated Shipping Time: 3-5 business days.

Please note that these are estimated timeframes and actual delivery times may vary slightly depending on your location and unforeseen circumstances (like weather delays). We’ll keep you informed every step of the way!

4. Shipping Costs: Free for Everyone! 💰

As mentioned earlier, we’re thrilled to offer FREE SHIPPING on all orders. No hidden fees, no surprises – just free, reliable shipping to your doorstep!

5. Shipping Restrictions: USA Only 🇺🇸

Currently, we only ship to addresses within the United States. We apologize for any inconvenience this may cause. We are actively exploring options to expand our shipping destinations in the future. Stay tuned!

6. Order Tracking Information: Stay in the Know! 📍

We understand the anticipation of waiting for your new massage chair! That’s why we provide you with a tracking number as soon as your order ships. You’ll receive an email with your tracking information, allowing you to monitor your package’s progress online. You can also track your order directly on the carrier’s website.

Pro Tip: Save your tracking number! This will be your best resource for up-to-date delivery information.

7. Delivery Issues and Solutions: We’re Here to Help! 🤝

In the unlikely event that you encounter any issues with your delivery (e.g., damaged packaging, missing components, delayed delivery), please don’t hesitate to contact us immediately. We’re committed to resolving any problems quickly and efficiently.

Here are a few steps you can take:

  • Inspect the Package: Carefully examine the package upon arrival. If you notice any damage, make a note of it when signing for the delivery (if applicable).
  • Take Photos: If the product appears damaged, take photos of the packaging and the damaged item(s). This will help us process your claim more efficiently.
  • Contact Us: Reach out to our customer support team at +1(510) 573-4372 or via email (replies typically within 24 hours). We’ll guide you through the next steps.

We stand behind our products and our shipping process. We’ll work with you to find a satisfactory solution, whether it’s a replacement, a repair, or a refund.

8. Holiday and Weekend Shipping: Planning Ahead 📅

Please note that our shipping carriers do not typically operate on major holidays and weekends. This may slightly impact delivery times during these periods. We recommend placing your order well in advance to ensure timely delivery, especially during peak seasons.

9. Special Handling Instructions: Let Us Know! 📝

If you have any special delivery instructions (e.g., specific delivery window, gate code, designated drop-off location), please let us know when placing your order. While we can’t guarantee that the carrier will be able to accommodate all requests, we’ll do our best to communicate your instructions to them.

10. Contact Information for Shipping Questions: We’re Just a Call Away! 📞

Have questions about our shipping policy or your order’s delivery status? We’re here to help! Please don’t hesitate to contact us:
Business Name: Shophoenis LLC

  • Phone: +1(510) 573-4372 (9 AM – 6 PM EST, Monday – Friday)
  • Address: 46292 Warm Springs Blvd UNIT 646, Fremont, California 94539, United States
Return and Refund Policy

Return and Refund Policy

Our Promise: Love Your Comfort, Guaranteed! ❤️

At Shophoenis LLC, your satisfaction is our top priority. We understand that buying a massage chair online can feel like a big decision. That’s why we’ve made our return and refund policy as simple, generous, and worry-free as possible. We want you to absolutely *love* your new relaxation experience!

1. Return Policy Overview: 30 Days to Decide (and It’s FREE!) 🎉

You have a full 30 days from the date you receive your massage chair to decide if it’s the perfect fit for your home and your needs. If, for any reason, you’re not completely satisfied, you can return it to us for a full refund or exchange. And the best part? Return shipping is completely FREE! We’re confident you’ll love our chairs, but we want you to shop with complete peace of mind.

2. What Can Be Returned: Keeping It Simple 👍

We want to make returns as easy as possible. Here’s what you need to know:

  • Massage chairs must be returned in good condition. While we understand they may have been used, excessive wear and tear may affect your refund.
  • Please include all original packaging, accessories, and manuals if possible. This helps us process your return quickly and efficiently.
  • The massage chair must be returned within 30 days of the original delivery date.

Essentially, treat the chair with care during your trial period. We’re reasonable people, and we want to make this work for you!

3. Return Process: Easy as 1-2-3! 🚀

Returning your massage chair is a breeze. Here’s how it works:

  1. Contact Us: Email us at support@shophoenis.com or call us at +1(510) 573-4372. Let us know you’d like to return your chair and tell us why (optional, but helpful!). Our service hours are 9 AM – 6 PM EST, Monday – Friday.
  2. Receive Your FREE Return Label: We’ll email you a prepaid shipping label. Simply print it out.
  3. Pack and Ship: Carefully repack the massage chair (if possible, using the original packaging) and attach the return label. Schedule a pickup with the carrier specified on the label, or drop it off at their nearest location.
  4. Relax: That’s it! We’ll take it from here.

We’ll keep you updated every step of the way.

4. Refund Methods and Timeframes: Quick & Painless 💨

Once we receive your returned massage chair, we’ll inspect it and process your refund within 5-7 business days. You’ll receive an email notification when your refund has been issued.

  • Refund Method: Your refund will be credited back to your original method of payment (credit card, PayPal, etc.).
  • Processing Time: Please allow 5-7 business days for the refund to appear on your statement, depending on your bank or credit card company.

We strive to make the refund process as quick and efficient as possible.

5. Exchange Policy: Find Your Perfect Fit 🔄

Need a different size or color? No problem! We offer easy exchanges for:

  • Size: (If applicable, depending on the massage chair model)
  • Color: (If available)

To initiate an exchange, simply follow the return process outlined above and indicate that you’d like an exchange instead of a refund. We’ll ship out your replacement massage chair as soon as we receive the returned one. There may be a difference in price if you choose to exchange for a different model.

6. Return Shipping: It’s on Us! 🚚

As mentioned earlier, return shipping is absolutely FREE! We’ll provide you with a prepaid shipping label, so you don’t have to worry about any extra costs.

7. Damaged or Defective Items: We’ll Make It Right! 🤝

If your massage chair arrives damaged or defective, please contact us immediately at support@shophoenis.com or +1(510) 573-4372. We’ll work with you to resolve the issue as quickly as possible, whether that means sending a replacement part, offering a full replacement, or providing a full refund. We may request photos or videos of the damage to help us assess the situation.

8. Non-Returnable Items: Just a Few Things to Note 📝

While we strive to be as accommodating as possible, there are a few items that are non-returnable:

  • Items that have been heavily damaged due to misuse or neglect.
  • Items returned after the 30-day return period.

We hope you understand!

9. International Returns: Currently Not Available 🌍

At this time, we are unable to process returns from outside of the United States. We apologize for any inconvenience this may cause.

10. Contact Information for Return Questions: We’re Here to Help! 🙋

Have questions about our return policy or need help with a return? Don’t hesitate to reach out!

  • Company: Shophoenis LLC
  • Email: support@shophoenis.com
  • Phone: +1(510) 573-4372
  • Address: Shophoenis LLC, 46292 Warm Springs Blvd UNIT 646, Fremont, California 94539, United States
  • Service Hours: 9 AM – 6 PM EST, Monday – Friday

 

 

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