Shophoenis LLC – Terms and Conditions

Welcome to Shophoenis LLC! 🎉 We’re thrilled to have you here. These Terms and Conditions outline the rules and regulations for using our website and purchasing our amazing massage chairs. By accessing or using our website, you agree to be bound by these terms. If you disagree with any part of these terms, please don’t use our website. We promise to keep things clear and straightforward – because your comfort and trust are our top priorities!

Last Updated: [Date – Example: October 26, 2023]

1. Agreement to Terms

By using our website (shophoenis.com), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, including our Privacy Policy. These terms apply to all visitors, users, and others who access or use the Service. If you don’t agree with any of these terms, please don’t use Shophoenis. It’s that simple! 😊

2. Description of Service/Products

At Shophoenis LLC, we specialize in high-quality massage chairs designed to bring comfort, relaxation, and wellness into your home. We offer a curated selection of massage chairs with various features, styles, and price points to meet your individual needs. We’re committed to providing detailed product descriptions, images, and specifications to help you make an informed decision. We want you to absolutely love your Shophoenis LLC experience! ❤️

3. Account Registration and Security

While you can browse our site without an account, creating one allows you to save your preferences, track your orders, and enjoy a faster checkout experience. If you choose to register, you’re responsible for maintaining the confidentiality of your account and password, and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account. If you suspect any unauthorized use of your account, please notify us immediately at support@shophoenis.com. We take your security seriously! 🔒

4. Product Information and Pricing

We strive to provide accurate and up-to-date product information on our website. However, errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice (including after you have submitted your order). Prices are subject to change without notice. All prices are listed in USD. We’re always working to ensure you get the best possible information and the fairest prices! 👍

5. Order Acceptance and Payment

Your order is an offer to purchase our products. We reserve the right to accept or reject your order for any reason, including, but not limited to, product availability, errors in pricing or product information, or suspicion of fraud. We accept the following payment methods: Credit Cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay. By providing a payment method, you represent and warrant that you are authorized to use the designated payment method and that you authorize us (or our third-party payment processor) to charge your payment method for the total amount of your order (including any applicable taxes and shipping costs). We’ll send you an order confirmation email once your order is accepted. We value your business and want to make the payment process as smooth as possible! 💳

6. Shipping and Delivery (USA Only)

We currently ship only within the United States. We aim to process your order within 0-1 business days. Delivery times are estimated to be 3-5 business days after processing. Shipping costs are calculated at checkout. While we make every effort to deliver your order on time, delivery dates are estimates and are not guaranteed. We’ll provide you with tracking information so you can follow your order’s journey. We are committed to getting your massage chair to you quickly and safely! 🚚

7. Returns and Refunds (30 Days, Free Returns)

Your satisfaction is our priority! If you’re not completely happy with your purchase, you can return it within 30 days of the delivery date for a full refund. We offer free returns within the USA. To initiate a return, please contact us at support@shophoenis.com with your order number and reason for return. The item must be returned in its original packaging and in the same condition as when you received it. Once we receive your return and verify its condition, we’ll process your refund within [Number, e.g., 7-10] business days. We want you to feel confident in your purchase, that’s why we offer hassle free returns!

8. Warranties and Disclaimers (1 Year Warranty)

We offer a 1-year warranty on all our massage chairs, covering defects in materials and workmanship. This warranty does not cover damage caused by misuse, neglect, accidents, or unauthorized repairs. To make a warranty claim, please contact us at support@shophoenis.com with your order number and a description of the issue. We will work with you to resolve the problem. 🛡️

Disclaimer: To the fullest extent permitted by applicable law, Shophoenis LLC disclaims all other warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. We do our best to provide durable products, but this warranty gives you extra security.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Shophoenis LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use of or inability to use the Service; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from our Service; (d) any bugs, viruses, Trojan horses, or the like that may be transmitted to or through our Service by any third party; (e) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the Service; and/or (f) the defamatory, offensive, or illegal conduct of any third party. We hope you don’t experience any issues, but we want to be upfront about our liability.

10. Intellectual Property Rights

The content, design, graphics, logos, and other materials on our website are protected by copyright, trademark, and other intellectual property laws. These materials are owned by Shophoenis LLC or its licensors. You may not use, reproduce, distribute, or modify these materials without our prior written consent. We take our intellectual property seriously, and we expect you to do the same. 📝

11. User Conduct and Prohibited Uses

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others. You are prohibited from using our website to: (a) upload or transmit any content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically, or otherwise objectionable; (b) impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity; (c) interfere with or disrupt the operation of our website or the servers or networks used to make our website available; (d) attempt to gain unauthorized access to any portion of our website or any other systems or networks connected to our website; (e) engage in any activity that could damage, disable, overburden, or impair our website or interfere with any other party’s use of our website. We want to maintain a positive and respectful environment for all our users! 😇

12. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy describes how we collect, use, and protect your personal information. By using our website, you consent to the collection and use of your information as described in our Privacy Policy. You can review our full Privacy Policy . We are committed to protecting your data and being transparent about our practices. 🔒

13. Termination of Service

We may terminate or suspend your access to our website immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach these Terms and Conditions. Upon termination, your right to use our website will immediately cease. We reserve the right to modify or discontinue our website at any time without notice. We hope it never comes to this, but we need to protect our business and users.

14. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the state and federal courts located in Alameda County, California for the resolution of any disputes arising out of or relating to these Terms and Conditions or your use of our website. This ensures a fair and consistent legal process.

15. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. We will notify you of any changes by posting the new Terms and Conditions on our website. You are advised to review these Terms and Conditions periodically for any changes. Your continued use of our website after the posting of revised Terms and Conditions constitutes your acceptance of the changes. We’ll do our best to keep you informed of any updates!

16. Contact Information

If you have any questions about these Terms and Conditions, please contact us: