We love hearing from our shophoenis.com community. Whether you have a question about our Heat and Back Support Massage Chairs, need help with an order, or want to share feedback, our team at SHOPHOENIS LLC is here for you.

1. Email Support

For product enquiries, order updates, or general questions, reach out to us at:
Email: support@shophoenis.com

2. Phone Support

Have a question? Give us a call:
Phone:  +1 510-573-4372

If we are unable to answer right away, do not worry; we will get back to you within 24 hours. Email is our preferred contact method for faster and more detailed support.

3. Live Chat

Need quick help? Click the chat bubble in the lower right corner of any page on shophoenis.com. Our response time is typically within 24 hours.

4. Feedback & Suggestions

Your feedback helps us grow! If you have suggestions or want to share your experience, email us at support@shophoenis.com we are always looking to improve your Heat and Back Support Massage Chairs shopping experience.

5. Response Time

We aim to respond to all enquiries within 24 hours during business days.

6. Business Information

Business Name: SHOPHOENIS LLC
Address: 46292 Warm Springs Blvd UNIT 646, Fremont, California 94539, USA
Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST)

7. ASK ANY QUESTIONS